Program & Member Services Lead

Do you consider yourself creative and innovative? The Kelowna Chamber of Commerce is looking for a vibrant individual to drive member retention and attraction through delivery of valued quality programs. Under the direction of the Member Services Manager, the Program and Member Services Lead serves the needs of members by maintaining the Chambers database (CRM) while organizing the Chamber’s programs and events. 

Minimum requirements for this position are: 

• Post-secondary diploma or degree in business administration, event management, plus a minimum of three years’ experience in a relevant field; or an equivalent combination of training and experience.
• High levels of customer service experience.
• Previous experience utilizing a database management system (CRM).
• Previous experience in program development, delivery, assessment.
• Professional and effective written and oral communication skills.
• Excellent organizational and time management skills to plan and coordinate multiple projects in a deadline-driven team environment.
• Excellent interpersonal and relationship building skills.
• Understanding of branding and consistency of message.

Please submit your resume and cover letter to hr@kelownachamber.org

This position will remain open until filled by the most qualified applicant.  We thank all applicants for their electronic submissions; however, only those selected for an interview will be contacted.  No phone calls please.

Membership Development Specialist

The Kelowna Chamber of Commerce is seeking a highly motivated sales executive who will bring their strong sales and business development skills to an energetic team that is focused on continuously creating value for our members and the community.

We offer a rewarding work environment and a comprehensive performance-based remuneration package for a tenacious, passionate, high producing team player.  Reporting to the Business Development Manager you would be responsible for working with business leaders in understanding their needs and where the Chamber could help them through access to the various services and programs we provide to our loyal members.

Minimum requirements for this position are:

• Post-secondary degree in business or sales, plus 3 years minimum experience in B2B sales or an equivalent combination of training and experience.
• Proven results selling intangibles.
• Professional written and oral communication skills including the ability to confidently speak in public and network.
• Strong organizational and time management skills to plan, manage, and execute multiple projects in a deadline-driven team environment.
• Strong interpersonal and relationship building skills.
• Superior knowledge of Microsoft Office Suite.
• Professional appearance and demeanor.
• Local business connections and a knowledge of industries and businesses is an asset.
• Access to a reliable vehicle with adequate business insurance and clean drivers abstract.

Please submit your resume and cover letter to hr@kelownachamber.org

This position will remain open until filled by the most qualified applicant.  We thank all applicants for their electronic submissions; however, only those selected for an interview will be contacted.  No phone calls please.